Privacy Policy

1. Introduction

Welcome to Kings Collective LLC. We operate the website kingsremodelling.site. This Privacy Policy governs your visit to kingsremodelling.site and explains how we collect, safeguard, and disclose information that results from your use of our Service. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Information: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:
  • First name and last name
  • Email address
  • Phone number
  • Information submitted through contact forms, quote request forms, and project intake sheets.
• Non-Personal Information: We also collect information that your browser sends whenever you visit our website ("Usage Data"). This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Information

Kings Collective LLC uses the collected data for various legitimate business operations:

• To provide and maintain our services, custom renovations, and master craftsmanship operations.
• To notify you about changes or updates to your projects, scheduling, or quotes.
• To provide customer support and answer inquiries.
• To gather analysis or valuable information so that we can improve our website and services.
• To monitor the usage of our website.
• To deliver text and email communications related to your accounts, updates, quotes, and marketing campaigns in accordance with your preferences.

4. SMS Communications & Mobile Messaging

Kings Collective LLC operates a mobile messaging program to communicate with clients and prospects.

Express Consent

By providing your phone number and checking the explicit, un-checked opt-in boxes on our website forms, you give your express consent to receive mobile messages from Kings Collective LLC. Consent to receive text messages is not a condition of purchase for any of our luxury kitchen transformations or home renovation services.

Types of Messages

We send both non-marketing and marketing text messages. These include, but are not limited to, project quotes, custom design updates, scheduling confirmations, service notifications, special offers, promotional discounts, and company updates.

Message Frequency & Charges

Message frequency varies based on account activity and project milestones. Standard message and data rates may apply from your mobile carrier.

Opt-Out & Support

You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you explicitly opt in again. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].

Mobile Information Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information.

5. Information Sharing

We do not sell, rent, or trade personal information. We do not share your personal data with third parties for their independent marketing or promotional activities. We only share information with contractually bound operational partners who assist us in hosting our website, running our communication systems, or completing your physical home renovations.

6. Data Protection & Security

The security of your data is important to us. We implement standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Your Rights & Choices

You have the right to access, update, correct, or request the deletion of the personal information we hold about you. You may opt out of receiving email marketing or withdraw your SMS consent at any time by utilizing the opt-out mechanisms provided in those messages (such as replying STOP) or by emailing us directly.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us: